This Privacy Policy explains how Fandaro collects and uses personal data through the website fandaro.eu, including contact requests, sample requests, quotation requests and business correspondence.

The data controller is:

Business name: Fandaro Textil Veres András EV.
Registered business site: Szécsény, Kerülő út 1., 3170, Nógrád, Hungary
Registration authority: National Tax and Customs Administration of Hungary
Registration number: 37904881
Email: hello@fandaro.eu
WhatsApp: +36 20 344 4022

The Fandaro website and webshop are intended for international B2B customers acting for business purposes. We do not operate the webshop for domestic Hungarian consumer sales or for private individuals.

However, when you contact us, submit a sample request, request a quotation or communicate with us by email, we may process personal data such as your name, business contact details and correspondence.

We may process the following categories of personal data:

• name and business contact person details;
• company name, business address and VAT number;
• email address and phone number;
• delivery and billing information;
• sample request, quotation request and order details;
• business correspondence and communication history;
• technical website data, such as IP address, browser data and cookie-related information where applicable.

We process personal data for the following purposes:

Contact and business communication
To respond to enquiries, sample requests and quotation requests.
Legal basis: legitimate business interest or steps prior to entering into a contract.

Order, sample and delivery administration
To review B2B/export eligibility, process accepted business orders, arrange delivery and manage customer communication.
Legal basis: performance of a contract or steps prior to entering into a contract.

Accounting, tax and legal compliance
To issue and store invoices, accounting records and legally required business documentation.
Legal basis: compliance with legal obligations.

Business protection and dispute handling
To keep records of orders, cancellations, correspondence and delivery-related issues.
Legal basis: legitimate business interest.

Website operation and security
To operate the website securely, prevent misuse and maintain technical functionality.
Legal basis: legitimate interest.

Cookies and analytics
Where cookies or analytics tools are used beyond strictly necessary website operation, these are handled based on your consent where required.

We do not sell personal data.

We may share personal data only where necessary for business operation, legal compliance or service delivery. Such recipients may include:

• website hosting and IT service providers;
• email and cloud database service providers;
• courier and logistics partners;
• accounting and invoicing service providers;
• payment service providers, where applicable;
• legal, tax or regulatory authorities where required by law.

These service providers may process personal data only for the relevant operational or legal purpose.

If any service provider stores or processes data outside the European Economic Area, we ensure that appropriate safeguards are applied where required by applicable data protection law.

We keep personal data only for as long as necessary for the purpose for which it was collected.

Business correspondence and order-related records may be retained for the duration necessary to manage the business relationship, handle disputes and comply with legal obligations.

Accounting, invoicing and tax-related records are retained for the period required by applicable law.

You may request:

• access to your personal data;
• correction of inaccurate data;
• deletion of your data where legally possible;
• restriction of processing;
• objection to processing based on legitimate interest;
• data portability where applicable;
• withdrawal of consent where processing is based on consent.

To exercise your rights, please contact us by email at hello@fandaro.eu.

If you believe that your personal data has been processed unlawfully, you may contact us first so that we can review and resolve the matter.

You also have the right to lodge a complaint with the competent data protection authority.

In Hungary, the supervisory authority is:

National Authority for Data Protection and Freedom of Information
Website: naih.hu
Postal address: 1363 Budapest, Pf. 9, Hungary

We may update this Privacy Policy from time to time. The current version is always available on the website.